B2B Project Coordinator

Overview
The B2B Project Coordinator supports our Account Executives and internal sales team in delivering Custom Space solutions throughout the sales cycle, including designing, quoting, order processing, installation, and post-order follow-up. This employee will work closely with Operations Managers and partner with other departments at DFW to drive business sales. This is a full-time, hourly, non-exempt position.

Position Reports To

B2B Operations Manager

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Principal Duties and Responsibilities:

• Exercises effective prioritization skills to manage multiple B2B projects daily and meet deadlines as directed by the Operation Managers
• Maintains consistent communication with other departments that impact B2B (e.g., Stores, Transportation, Fulfillment, Installation, Buying, Marketing, and others) to ensure the success and completion of individual orders and projects
• Establishes an effective and professional relationship with our Account Executives, installation partners, internal business partners, and customers
• Supports the development of sales opportunities, including designing, quoting, placing orders, post-project follow-up (e.g., scheduling and confirming product delivery), and providing billing details as needed
• Demonstrates a strong understanding of workflows and processes and can follow them thoroughly
• Ensure projects stay on track, have appropriate service levels, while protecting the projects overall profitability
• Focuses on driving department and company initiatives with determination and a positive attitude
• Provides consistent and constructive feedback to the direct supervisor, specifically related to training and coaching opportunities during individual updates
• Responsible for maintaining discretion related to all confidential and sensitive company and customer information
• Consistently arrives promptly to work assigned schedule

Experience and Skills Required:

• College degree preferred
• 2-5 years of sales, training or related experience
• Based in Dallas/Ft. Worth area
• Ability to provide competent customer service over multiple communication channels to complete business orders
• Flexibility to work remotely as needed (based on the Company Telecommuting Policy) in an effective and efficient manner
• Strong computer skills including proficiency in Outlook, Word, Excel, PowerPoint and SalesForce
• Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
• Knowledge of industry business and passion for following trends in the industry
• Ability to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
• Flexible, with a positive attitude and passion for knowledge
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Competitive health, dental, and vision plans to keep you and your loved ones well.
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" website for easy access to your benefits information and company updates.
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Company will not pay costs associated with immigration sponsorship.

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act

Office Physical Requirements

State Specific Notices

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